Integrate the Zendesk API with the Chatbot Builder API

Setup the Zendesk API trigger to run a workflow which integrates with the Chatbot Builder API. Pipedream's integration platform allows you to integrate Zendesk and Chatbot Builder remarkably fast. Free for developers.

Start for free — no credit card required

Watch a demo

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Popular Ways to Connect Zendesk with Chatbot Builder#

Create Tag with Chatbot Builder API on New Ticket (Instant) from Zendesk API

Zendesk + Chatbot Builder

Try it

Create Tag with Chatbot Builder API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Chatbot Builder

Try it

Create Tag with Chatbot Builder API on Ticket Closed (Instant) from Zendesk API

Zendesk + Chatbot Builder

Try it

Create Tag with Chatbot Builder API on Ticket Pending (Instant) from Zendesk API

Zendesk + Chatbot Builder

Try it

Create Tag with Chatbot Builder API on Ticket Solved (Instant) from Zendesk API

Zendesk + Chatbot Builder

Try it

Popular Zendesk and Chatbot Builder Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

Try it

Popular Zendesk and Chatbot Builder Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Create Tag with the Chatbot Builder API

Creates a new tag in Chatbot Builder. See the documentation

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Delete Tag with the Chatbot Builder API

Deletes a tag from Chatbot Builder. See the documentation

Try it

List Tags with the Chatbot Builder API

Lists all tags in Chatbot Builder. See the documentation

Try it

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Chatbot Builder#

The Chatbot Builder API allows you to create and manage customized chatbots that can interact with users in real-time. Within Pipedream's serverless platform, this API can be harnessed to build powerful workflows that react to messages, automate responses, and integrate with a plethora of other services. With Pipedream, you can set up event-driven processes, making it easy to manage chatbot activities, analyze conversations, and trigger actions in other apps based on chatbot interactions.

Connect Chatbot Builder#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chatbot_builder: {
      type: "app",
      app: "chatbot_builder",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.chatgptbuilder.io/api/accounts/me`,
      headers: {
        "X-ACCESS-TOKEN": `${this.chatbot_builder.$auth.api_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Start for free — no credit card required

Watch a demo