Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Adds custom attributes to customers that have the specified email address. See the docs here
Adds custom attributes to a given customer. See the docs here
Adds tags to customers that have the specified email address. See the docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
ChartMogul is an analytics platform designed to help subscription businesses analyze their revenue, churn, and other key performance indicators (KPIs). By leveraging the ChartMogul API, you can import, manipulate, and retrieve customer subscription data to gain insights into the financial health of your business. When used with Pipedream, you can automate complex workflows, combine subscription data with external tools, and react in real-time to changes in your subscription metrics.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chartmogul: {
type: "app",
app: "chartmogul",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.chartmogul.com/v1/ping`,
auth: {
username: `${this.chartmogul.$auth.account_token}`,
password: `${this.chartmogul.$auth.secret_key}`,
},
})
},
})