Integrate the Zendesk API with the Chargebee API

Setup the Zendesk API trigger to run a workflow which integrates with the Chargebee API. Pipedream's integration platform allows you to integrate Zendesk and Chargebee remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Chargebee#

Create Customer with Chargebee API on New Ticket (Instant) from Zendesk API

Zendesk + Chargebee

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Create Customer with Chargebee API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Chargebee

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Create Customer with Chargebee API on Ticket Closed (Instant) from Zendesk API

Zendesk + Chargebee

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Create Customer with Chargebee API on Ticket Pending (Instant) from Zendesk API

Zendesk + Chargebee

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Create Customer with Chargebee API on Ticket Solved (Instant) from Zendesk API

Zendesk + Chargebee

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Popular Zendesk and Chargebee Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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Customer Card Expired (Instant) from the Chargebee API

Emit new event when a customer card has expired. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Customer Changed (Instant) from the Chargebee API

Emit new event when a customer is changed. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Chargebee Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Customer with the Chargebee API

Create a customer in Chargebee. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Subscription with the Chargebee API

Create a new subscription for an existing customer. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Chargebee#

The Chargebee API provides a suite of powerful endpoints that facilitate automation around subscription billing, invoicing, and customer management. By leveraging this API on Pipedream, you can build complex, event-driven workflows that react to subscription changes, automate billing operations, sync customer data across platforms, and trigger personalized communication, all without managing servers.

Connect Chargebee#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chargebee: {
      type: "app",
      app: "chargebee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.chargebee.$auth.sub_url}.chargebee.com/api/v2/subscriptions`,
      auth: {
        username: `${this.chargebee.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

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