Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the CentralStationCRM API

Setup the Zendesk API trigger to run a workflow which integrates with the CentralStationCRM API. Pipedream's integration platform allows you to integrate Zendesk and CentralStationCRM remarkably fast. Free for developers.

Create Deal with CentralStationCRM API on New Ticket (Instant) from Zendesk API
Zendesk + CentralStationCRM
 
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Create Deal with CentralStationCRM API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + CentralStationCRM
 
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Create Deal with CentralStationCRM API on Ticket Closed (Instant) from Zendesk API
Zendesk + CentralStationCRM
 
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Create Deal with CentralStationCRM API on Ticket Pending (Instant) from Zendesk API
Zendesk + CentralStationCRM
 
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Create Deal with CentralStationCRM API on Ticket Solved (Instant) from Zendesk API
Zendesk + CentralStationCRM
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Deal Created from the CentralStationCRM API

Emit new event when a new deal is created in CentralStationCRM.

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Person Created from the CentralStationCRM API

Emit new event when a new person is created in CentralStationCRM.

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Deal with the CentralStationCRM API

Creates a new deal in CentralStationCRM. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Person with the CentralStationCRM API

Creates a new person in CentralStationCRM. See the documentation

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of CentralStationCRM

The CentralStationCRM API enables you to manage customer relationships by automating tasks, syncing data, and creating custom integrations within Pipedream. With this API, you can access functions such as retrieving customer details, logging activities, and managing sales opportunities. Integrating CentralStationCRM with Pipedream allows you to connect to other apps and services, creating efficient workflows that can save time and enhance customer engagement.

Connect CentralStationCRM

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    centralstationcrm: {
      type: "app",
      app: "centralstationcrm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.centralstationcrm.$auth.account_name}.centralstationcrm.net/api/people.json`,
      headers: {
        "X-apikey": `${this.centralstationcrm.$auth.api_key}`,
      },
    })
  },
})