Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Castmagic API

Setup the Zendesk API trigger to run a workflow which integrates with the Castmagic API. Pipedream's integration platform allows you to integrate Zendesk and Castmagic remarkably fast. Free for developers.

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Get Transcription with Castmagic API on New Ticket (Instant) from Zendesk API
Zendesk + Castmagic
 
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Get Transcription with Castmagic API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Castmagic
 
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Get Transcription with Castmagic API on Ticket Closed (Instant) from Zendesk API
Zendesk + Castmagic
 
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Get Transcription with Castmagic API on Ticket Pending (Instant) from Zendesk API
Zendesk + Castmagic
 
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Get Transcription with Castmagic API on Ticket Solved (Instant) from Zendesk API
Zendesk + Castmagic
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Get Transcription with the Castmagic API

Retrieves details for a transcript given an identifier. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Submit Transcription Request with the Castmagic API

Submits a request to transcribe from a URL. See the documentation

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Castmagic

The Castmagic API allows you to control and automate the casting of media to various devices, such as Chromecast and smart TVs. It's designed for developers who want to build custom casting solutions without the hassle of dealing with low-level protocol details. Through Pipedream, you can integrate Castmagic with a myriad of services and triggers, creating workflows that respond to events like new content releases, user interactions, or scheduled routines. You can leverage Pipedream's serverless platform to create, run, and maintain these automations with ease.

Connect Castmagic

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    castmagic: {
      type: "app",
      app: "castmagic",
    }
  },
  async run({steps, $}) {
    const data = {
      "url": `https://www.youtube.com/watch?v=YuV5ATYcY_I`,
    }
    return await axios($, {
      method: "post",
      url: `https://app.castmagic.io/v1/transcripts`,
      headers: {
        Authorization: `Bearer ${this.castmagic.$auth.secret_key}`,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo