Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Castmagic API
Setup the Zendesk API trigger to run a workflow which integrates with the Castmagic API. Pipedream's integration platform allows you to integrate Zendesk and Castmagic remarkably fast. Free for developers.
Popular Ways to Connect Zendesk with Castmagic#
Popular Zendesk and Castmagic Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and Castmagic Actions#
Retrieves details for a transcript given an identifier. See the documentation
Submits a request to transcribe from a URL. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Castmagic#
The Castmagic API allows you to control and automate the casting of media to various devices, such as Chromecast and smart TVs. It's designed for developers who want to build custom casting solutions without the hassle of dealing with low-level protocol details. Through Pipedream, you can integrate Castmagic with a myriad of services and triggers, creating workflows that respond to events like new content releases, user interactions, or scheduled routines. You can leverage Pipedream's serverless platform to create, run, and maintain these automations with ease.
Connect Castmagic#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
castmagic: {
type: "app",
app: "castmagic",
}
},
async run({steps, $}) {
const data = {
"url": `https://www.youtube.com/watch?v=YuV5ATYcY_I`,
}
return await axios($, {
method: "post",
url: `https://app.castmagic.io/v1/transcripts`,
headers: {
Authorization: `Bearer ${this.castmagic.$auth.secret_key}`,
},
data,
})
},
})