Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when an event with subscribed event source triggered on a target. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a new file uploaded on a target. See the documentation
Emit new event when a ticket has changed to closed status
Downloads a file from Box to your workflow's /tmp
directory. See the documentation
Searches for files, folders, web links, and shared files across the users content or across the entire enterprise. See the documentation.
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Box API offers a playground for enhancing content management and collaboration within your cloud storage. With Pipedream, you can orchestrate Box's functionality to automate document handling, streamline approval flows, sync files across apps, and trigger actions based on file events. Think of Pipedream as the glue that allows you to connect Box with your tech stack, triggering workflows with new file uploads, comments, or when sharing settings change, to enhance productivity and minimize manual labor.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
box: {
type: "app",
app: "box",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.box.com/2.0/users/me`,
headers: {
Authorization: `Bearer ${this.box.$auth.oauth_access_token}`,
},
})
},
})