Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Fetches a post from Bluesky using its URL. See the documentation
Allows you to reply to a post in Bluesky. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Bluesky by Unshape API lets you create, manage, and interact with your Bluesky social media account programmatically. With the API, you can post new statuses, follow or unfollow accounts, fetch a user's statuses, and more. In Pipedream, this can be leveraged to automate social media content sharing, track account interactions, and integrate with other services for enhanced social media management.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
bluesky_by_unshape: {
type: "app",
app: "bluesky_by_unshape",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.unshape.app/bluesky/me `,
headers: {
"X-Bluesky-Username": `${this.bluesky_by_unshape.$auth.bluesky_username}`,
"X-Bluesky-Email": `${this.bluesky_by_unshape.$auth.bluesky_email}`,
"X-Bluesky-App-Password": `${this.bluesky_by_unshape.$auth.bluesky_password}`,
"Accept": `application/json`,
},
})
},
})