Integrate the Zendesk API with the BigML API

Setup the Zendesk API trigger to run a workflow which integrates with the BigML API. Pipedream's integration platform allows you to integrate Zendesk and BigML remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with BigML#

Create Batch Prediction with BigML API on New Ticket (Instant) from Zendesk API

Zendesk + BigML

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Create Batch Prediction with BigML API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + BigML

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Create Batch Prediction with BigML API on Ticket Closed (Instant) from Zendesk API

Zendesk + BigML

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Create Batch Prediction with BigML API on Ticket Pended (Instant) from Zendesk API

Zendesk + BigML

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Create Batch Prediction with BigML API on Ticket Solved (Instant) from Zendesk API

Zendesk + BigML

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Popular Zendesk and BigML Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Model Created from the BigML API

Emit new event for every created model. See docs here.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Prediction Made from the BigML API

Emit new event for every made prediction. See docs here.

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Popular Zendesk and BigML Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Batch Prediction with the BigML API

Create a batch prediction given a Supervised Model ID and a Dataset ID. See the docs.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Model with the BigML API

Create a model based on a given source ID, dataset ID, or model ID. See the docs.

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Create Source (Remote URL) with the BigML API

Create a source with a provided remote URL that points to the data file that you want BigML to download for you. See the docs.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of BigML#

The BigML API offers a suite of machine learning tools that enable the creation and management of datasets, models, predictions, and more. It's a powerful resource for developers looking to incorporate machine learning into their applications. Within Pipedream, you can leverage the BigML API to automate workflows, process data, and apply predictive analytics. By connecting BigML to other apps in Pipedream, you can orchestrate sophisticated data pipelines that react to events, perform analyses, and take action based on machine learning insights.

Connect BigML#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bigml: {
      type: "app",
      app: "bigml",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://bigml.io/andromeda/source`,
      params: {
        username: `${this.bigml.$auth.username}`,
        api_key: `${this.bigml.$auth.api_key}`,
      },
    })
  },
})

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