Integrate the Zendesk API with the BigMailer API

Setup the Zendesk API trigger to run a workflow which integrates with the BigMailer API. Pipedream's integration platform allows you to integrate Zendesk and BigMailer remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with BigMailer#

Add or Update Contact with BigMailer API on New Ticket (Instant) from Zendesk API

Zendesk + BigMailer

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Add or Update Contact with BigMailer API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + BigMailer

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Add or Update Contact with BigMailer API on Ticket Closed (Instant) from Zendesk API

Zendesk + BigMailer

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Add or Update Contact with BigMailer API on Ticket Pending (Instant) from Zendesk API

Zendesk + BigMailer

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Add or Update Contact with BigMailer API on Ticket Solved (Instant) from Zendesk API

Zendesk + BigMailer

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Popular Zendesk and BigMailer Triggers#

New Contact Created from the BigMailer API

Emit new event when a new contact is created.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and BigMailer Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add or Update Contact with the BigMailer API

Creates or updates a contact within a brand. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Transactional Email with the BigMailer API

Sends an email as part of a transactional campaign. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of BigMailer#

The BigMailer API enables you to automate your email marketing by interacting with your BigMailer account programmatically. On Pipedream, you can leverage this API to create workflows that respond to events, manage contacts, campaigns, and analyze the effectiveness of your email strategies. By connecting BigMailer to other apps on Pipedream, you can orchestrate complex automations and streamline your email operations.

Connect BigMailer#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bigmailer: {
      type: "app",
      app: "bigmailer",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.bigmailer.io/v1/me`,
      headers: {
        "Accept": `application/json`,
        "X-API-Key": `${this.bigmailer.$auth.api_key}`,
      },
    })
  },
})

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