Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Retrieve time zone data for a specified location. See the documentation
Obtain a user's location data based on their IP address. See the documentation
Convert a user's coordinates to a human-readable address. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Big Data Cloud API provides a suite of RESTful APIs for IP geolocation and various other data services that can enrich your applications with valuable insights. On Pipedream, you can integrate these APIs into serverless workflows to automate data collection, analysis, and decision-making processes. Whether you're looking to enhance user experience with location-based content, validate user data, or perform any number of data-enrichment tasks, Big Data Cloud can be a go-to resource within your Pipedream workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
big_data_cloud: {
type: "app",
app: "big_data_cloud",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api-bdc.net/data/country-by-ip`,
params: {
key: `${this.big_data_cloud.$auth.api_key}`,
},
})
},
})