Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Big Data Cloud API

Setup the Zendesk API trigger to run a workflow which integrates with the Big Data Cloud API. Pipedream's integration platform allows you to integrate Zendesk and Big Data Cloud remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Get Time Zone by Location with Big Data Cloud API on New Ticket (Instant) from Zendesk API
Zendesk + Big Data Cloud
 
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Get Time Zone by Location with Big Data Cloud API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Big Data Cloud
 
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Get Time Zone by Location with Big Data Cloud API on Ticket Closed (Instant) from Zendesk API
Zendesk + Big Data Cloud
 
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Get Time Zone by Location with Big Data Cloud API on Ticket Pended (Instant) from Zendesk API
Zendesk + Big Data Cloud
 
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Get Time Zone by Location with Big Data Cloud API on Ticket Solved (Instant) from Zendesk API
Zendesk + Big Data Cloud
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Get Time Zone by Location with the Big Data Cloud API

Retrieve time zone data for a specified location. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Perform IP Geolocation with the Big Data Cloud API

Obtain a user's location data based on their IP address. See the documentation

 
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Reverse Geocode with the Big Data Cloud API

Convert a user's coordinates to a human-readable address. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Big Data Cloud

The Big Data Cloud API provides a suite of RESTful APIs for IP geolocation and various other data services that can enrich your applications with valuable insights. On Pipedream, you can integrate these APIs into serverless workflows to automate data collection, analysis, and decision-making processes. Whether you're looking to enhance user experience with location-based content, validate user data, or perform any number of data-enrichment tasks, Big Data Cloud can be a go-to resource within your Pipedream workflows.

Connect Big Data Cloud

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    big_data_cloud: {
      type: "app",
      app: "big_data_cloud",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api-bdc.net/data/country-by-ip`,
      params: {
        key: `${this.big_data_cloud.$auth.api_key}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo