Integrate the Zendesk API with the Basecamp API

Setup the Zendesk API trigger to run a workflow which integrates with the Basecamp API. Pipedream's integration platform allows you to integrate Zendesk and Basecamp remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Basecamp#

Create a Card with Basecamp API on New Ticket (Instant) from Zendesk API

Zendesk + Basecamp

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Create a Card with Basecamp API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Basecamp

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Create a Card with Basecamp API on Ticket Closed (Instant) from Zendesk API

Zendesk + Basecamp

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Create a Card with Basecamp API on Ticket Pending (Instant) from Zendesk API

Zendesk + Basecamp

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Create a Card with Basecamp API on Ticket Solved (Instant) from Zendesk API

Zendesk + Basecamp

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Popular Zendesk and Basecamp Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Basecamp Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create a Card with the Basecamp API

Creates a card in the select column. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create a Comment with the Basecamp API

Publishes a comment to the select recording. See the docs here

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Create Campfire Chatbot Message with the Basecamp API

Creates a line in the Campfire for a Basecamp Chatbot. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Basecamp#

The Basecamp API enables the automation of project management tasks, facilitating seamless interaction with Basecamp's project management tools. Through Pipedream, you can leverage the API to create custom workflows that trigger actions within Basecamp, sync data across various platforms, and enhance team collaboration with automated notifications and task management.

Connect Basecamp#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    basecamp: {
      type: "app",
      app: "basecamp",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://launchpad.37signals.com/authorization.json`,
      headers: {
        Authorization: `Bearer ${this.basecamp.$auth.oauth_access_token}`,
      },
    })
  },
})

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