Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Algolia is a powerful search-as-a-service platform that makes it easy to deliver fast, relevant search experiences to users. The Algolia API allows developers to programmatically manage search indices, perform searches, and capture insights about search activity. With Pipedream, you can harness this API to automate and integrate Algolia's capabilities with other apps, creating efficient workflows that enhance search functionalities and user engagement. You can sync data across platforms, automate content indexing, and trigger actions based on search patterns or user behaviors.
import algoliasearch from "algoliasearch";
export default defineComponent({
props: {
algolia: {
type: "app",
app: "algolia",
}
},
async run({steps, $}) {
const client = algoliasearch(this.algolia.$auth.application_id, this.algolia.$auth.api_key);
return await client.listIndices()
},
})