Integrate the Zendesk API with the Airplane API

Setup the Zendesk API trigger to run a workflow which integrates with the Airplane API. Pipedream's integration platform allows you to integrate Zendesk and Airplane remarkably fast. Free for developers.

Start for free — no credit card required

Watch a demo

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Popular Ways to Connect Zendesk with Airplane#

Execute Runbook with Airplane API on New Ticket (Instant) from Zendesk API

Zendesk + Airplane

Try it

Execute Runbook with Airplane API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Airplane

Try it

Execute Runbook with Airplane API on Ticket Closed (Instant) from Zendesk API

Zendesk + Airplane

Try it

Execute Runbook with Airplane API on Ticket Pending (Instant) from Zendesk API

Zendesk + Airplane

Try it

Execute Runbook with Airplane API on Ticket Solved (Instant) from Zendesk API

Zendesk + Airplane

Try it

Popular Zendesk and Airplane Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

Try it

Popular Zendesk and Airplane Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Execute Runbook with the Airplane API

Execute a runbook and receive a session ID to track the runbook's execution. See the documentation

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Execute Task with the Airplane API

Execute a task with a set of parameter values and receive a run ID to track the task's execution. See the documentation

Try it

Submit Prompt with the Airplane API

Submit a prompt with a set of parameter values. See the documentation

Try it

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Airplane#

The Airplane API facilitates the creation and management of tasks and runs within the Airplane toolkit, which is geared towards automating developer operations and internal tools. In Pipedream, you can leverage this API to automate workflows, integrate with various services, and handle background tasks. By connecting Airplane to other apps on Pipedream, you can streamline processes like deploying code, managing feature flags, or orchestrating complex workflows that interact with other APIs and services.

Connect Airplane#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    airplane: {
      type: "app",
      app: "airplane",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.airplane.dev/v0/runs/list`,
      headers: {
        "X-Airplane-API-Key": `${this.airplane.$auth.api_key}`,
      },
    })
  },
})

Start for free — no credit card required

Watch a demo