Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a document is parsed. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Extracts structured data based on a user-predefined extraction schema. See the documentation
Uploads a document into the inbox for data extraction. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Airparser API simplifies the process of extracting data from emails, such as order confirmations, shipping notifications, or any structured email content. By transforming emails into structured data, it enables seamless integration of email data into various workflows. On Pipedream, you can leverage this API to create automations that act on the parsed data—like updating databases, triggering notifications, or integrating with other apps and services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
airparser: {
type: "app",
app: "airparser",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.airparser.com/inboxes/`,
headers: {
"X-API-Key": `${this.airparser.$auth.api_key}`,
},
})
},
})