Integrate the Zendesk API with the Agile CRM API

Setup the Zendesk API trigger to run a workflow which integrates with the Agile CRM API. Pipedream's integration platform allows you to integrate Zendesk and Agile CRM remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Agile CRM#

Add Score to Contact with Agile CRM API on New Ticket (Instant) from Zendesk API

Zendesk + Agile CRM

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Add Score to Contact with Agile CRM API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Agile CRM

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Add Score to Contact with Agile CRM API on Ticket Closed (Instant) from Zendesk API

Zendesk + Agile CRM

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Add Score to Contact with Agile CRM API on Ticket Pending (Instant) from Zendesk API

Zendesk + Agile CRM

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Add Score to Contact with Agile CRM API on Ticket Solved (Instant) from Zendesk API

Zendesk + Agile CRM

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Popular Zendesk and Agile CRM Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Agile CRM Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Score to Contact with the Agile CRM API

Used to change the score of a contact. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Add Tags to Contact with the Agile CRM API

Adds a tag or tags to an existing contact. See the documentation

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Create Company with the Agile CRM API

Create a new company in Agile CRM. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Agile CRM#

The Agile CRM API interacts with Agile's sales, marketing, and service software, offering a suite of features including contact management, deals, and campaign automation. On Pipedream, you can automate interactions with Agile CRM, such as syncing contacts, updating deals, or triggering campaigns. By leveraging Pipedream's serverless platform, you can connect Agile CRM to hundreds of other apps, creating custom, automated workflows that operate in real-time, and with no server maintenance required.

Connect Agile CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    agile_crm: {
      type: "app",
      app: "agile_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.agile_crm.$auth.domain}.agilecrm.com/dev/api/contacts`,
      auth: {
        username: `${this.agile_crm.$auth.username}`,
        password: `${this.agile_crm.$auth.api_key}`,
      },
    })
  },
})

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