Integrate the Zendesk API with the AfterShip API

Setup the Zendesk API trigger to run a workflow which integrates with the AfterShip API. Pipedream's integration platform allows you to integrate Zendesk and AfterShip remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with AfterShip#

Create Tracking with AfterShip API on New Ticket (Instant) from Zendesk API

Zendesk + AfterShip

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Create Tracking with AfterShip API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + AfterShip

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Create Tracking with AfterShip API on Ticket Closed (Instant) from Zendesk API

Zendesk + AfterShip

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Create Tracking with AfterShip API on Ticket Pending (Instant) from Zendesk API

Zendesk + AfterShip

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Create Tracking with AfterShip API on Ticket Solved (Instant) from Zendesk API

Zendesk + AfterShip

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Popular Zendesk and AfterShip Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and AfterShip Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Tracking with the AfterShip API

Creates a tracking. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Tracking with the AfterShip API

Obtains an existing tracking system's data by ID. See the documentation

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Update Tracking with the AfterShip API

Updates an existing tracking. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of AfterShip#

The AfterShip API on Pipedream allows you to seamlessly track shipments across various carriers, get real-time updates, and manage delivery exceptions. It's a gold mine for automating post-purchase customer communication and optimizing logistics operations. By integrating with AfterShip, you can create workflows that trigger upon shipment status changes, delays, or successful deliveries, and connect these events with other apps to streamline your e-commerce processes.

Connect AfterShip#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    aftership: {
      type: "app",
      app: "aftership",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.aftership.com/commerce/v1/stores`,
      headers: {
        "Content-Type": `application/json`,
        "as-api-key": `${this.aftership.$auth.api_key}`,
      },
    })
  },
})

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