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Zendesk ACTION

List Ticket Comments

Retrieves all comments for a specific ticket. See the documentation.
  • Action
  • Read only
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Zendesk account once, then configure and run List Ticket Comments from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "zendesk-list-ticket-comments",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    zendesk: { authProvisionId: "apn_xxxxxxx" },
    ticketId: "Ticket ID",
    sortOrder: "Sort Order",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

List Ticket Comments inputs
Property Type Description
ticketId Ticket ID string
The ID of the ticket.
Required Dynamic
sortOrder Sort Order string
Sort order (ascending or descending)
Optional
limit Limit integer
Maximum number of comments to return
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
zendesk-list-ticket-comments
Version
0.0.15
App
Zendesk
Authentication
OAuth
Read-only
Yes
Destructive
No
Open world
Yes