Integrate the Whautomate API with the Zendesk API

Setup the Whautomate API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Whautomate and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Whautomate with Zendesk#

Assign Tags to Contact with Whautomate API on New Ticket (Instant) from Zendesk API

Zendesk + Whautomate

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Assign Tags to Contact with Whautomate API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Whautomate

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Assign Tags to Contact with Whautomate API on Ticket Closed (Instant) from Zendesk API

Zendesk + Whautomate

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Assign Tags to Contact with Whautomate API on Ticket Pending (Instant) from Zendesk API

Zendesk + Whautomate

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Assign Tags to Contact with Whautomate API on Ticket Solved (Instant) from Zendesk API

Zendesk + Whautomate

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Popular Whautomate and Zendesk Triggers#

New Appointment Cancelled (Instant) from the Whautomate API

Emit new event when an appointment is cancelled in Whautomate.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Appointment Scheduled (Instant) from the Whautomate API

Emit new event when a new appointment is scheduled in Whautomate.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Client Created (Instant) from the Whautomate API

Emit new event when a new client is created in Whautomate.

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Popular Whautomate and Zendesk Actions#

Assign Tags to Contact with the Whautomate API

Assign one or more tags to an existing contact. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Contact with the Whautomate API

Create a new contact associated with a WhatsApp number. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send WhatsApp Template Message with the Whautomate API

Send a pre-defined WhatsApp message template to a contact. See the documentation

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Connect Whautomate#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    whautomate: {
      type: "app",
      app: "whautomate",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.whautomate.$auth.api_host}/v1/contacts`,
      headers: {
        "x-api-key": `${this.whautomate.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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