What do you want to automate

with WhatsApp Business and Plain?

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Add Customer to Group with Plain API on New Message Sent from WhatsApp Business API
WhatsApp Business + Plain
 
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Create Customer Event with Plain API on New Message Sent from WhatsApp Business API
WhatsApp Business + Plain
 
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Create Thread with Plain API on New Message Sent from WhatsApp Business API
WhatsApp Business + Plain
 
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List Message Templates with WhatsApp Business API on Customer Created from Plain API
Plain + WhatsApp Business
 
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List Message Templates with WhatsApp Business API on Customer Deleted from Plain API
Plain + WhatsApp Business
 
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New Message Sent from the WhatsApp Business API

Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.

 
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Customer Created from the Plain API

Emit new event when a customer is created.

 
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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

 
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Customer Updated from the Plain API

Emit new event when a customer is updated.

 
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Email Received from the Plain API

Emit new event when an email is received.

 
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List Message Templates with the WhatsApp Business API

Lists message templates. See the docs.

 
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Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

 
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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

 
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Send Text Message with the WhatsApp Business API

Sends a text message. See the docs.

 
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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

 
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Integrate the WhatsApp Business API with the Plain API
Setup the WhatsApp Business API trigger to run a workflow which integrates with the Plain API. Pipedream's integration platform allows you to integrate WhatsApp Business and Plain remarkably fast. Free for developers.

Overview of WhatsApp Business

The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.

Connect WhatsApp Business

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    whatsapp_business: {
      type: "app",
      app: "whatsapp_business",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.facebook.com/v15.0/${this.whatsapp_business.$auth.business_account_id}/phone_numbers`,
      headers: {
        Authorization: `Bearer ${this.whatsapp_business.$auth.permanent_access_token}`,
      },
    })
  },
})

Overview of Plain

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo