What do you want to automate
with WhatsApp Business and HelpCrunch ?
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Popular Ways to Connect WhatsApp Business with HelpCrunch #
Popular WhatsApp Business and HelpCrunch Triggers#
Emit new event when the status of a chat is updated. See the documentation
Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.
Emit new event when a new customer is created. See the documentation
Popular WhatsApp Business and HelpCrunch Actions#
Creates a new customer record within the Helpcrunch platform. See the documentation
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation
Send a text message using a pre-defined template. Variables can be sent only as text. See the docs.
Overview of WhatsApp Business#
The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.
Connect WhatsApp Business#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
whatsapp_business: {
type: "app",
app: "whatsapp_business",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.facebook.com/v15.0/${this.whatsapp_business.$auth.business_account_id}/phone_numbers`,
headers: {
Authorization: `Bearer ${this.whatsapp_business.$auth.permanent_access_token}`,
},
})
},
})
Overview of HelpCrunch #
The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.
Connect HelpCrunch #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpcrunch: {
type: "app",
app: "helpcrunch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpcrunch.com/v1/organization`,
headers: {
Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
},
})
},
})
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