Vitel Global is a cloud-based business phone system provider exclusively for organizations that require professional communication features.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Vitel Phone API allows you to integrate a suite of telephony services into your applications, enabling you to automate calls, manage voicemails, send text messages, and track communications. Leveraging Pipedream's serverless platform, you can create workflows that react to events from Vitel Phone and connect them with hundreds of other apps to streamline processes, alert teams, log activities, or even analyze call data for insights.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
vitel_phone: {
type: "app",
app: "vitel_phone",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://billing.vitelglobal.com/vitel_incomingsms.php`,
headers: {
"accept": `application/json`,
},
params: {
username: `${this.vitel_phone.$auth.username}`,
password: `${this.vitel_phone.$auth.password}`,
line: `Line`,
startdate: `{{your_startdate}}`, //ex. 09102023
enddate: `{{your_enddate}}`, //ex. 09132023
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})