What do you want to automate
with Vida and SupportBee?
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Popular Vida and SupportBee Triggers#
Emit new events after completion of any communication handled by your Vida AI agent, be it a call, text, or email.
Emit new event when an incoming call or message is received before answered by an agent. Useful for providing context about the caller or messenger to your agent before response.
Popular Vida and SupportBee Actions#
Uploads additional context for a conversation with your AI agent. Helpful when integrating data from external CRMs. See the documentation
Connect Vida#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
vida: {
type: "app",
app: "vida",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.vida.dev/api/v2/listAccounts`,
params: {
token: `${this.vida.$auth.api_token}`,
},
})
},
})
Overview of SupportBee#
SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.
Connect SupportBee#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
supportbee: {
type: "app",
app: "supportbee",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
headers: {
"Content-Type": `application/json`,
"Accept": `application/json`,
},
params: {
auth_token: `${this.supportbee.$auth.api_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies