with UserVoice and Langfuse?
Emits new NPS ratings submitted through the UserVoice NPS widget. On first run, emits up to 10 sample NPS ratings users have previously submitted.
Emit new event when user feedback (score) is submitted on a trace in Langfuse. See the documentation
Emit new event when a new trace is recorded in Langfuse. See the documentation
Attach user feedback to an existing trace in Langfuse. See the documentation
The UserVoice API allows you to tap into customer feedback and support data to automate and enhance customer engagement processes. With the API, you can programmatically access UserVoice accounts to retrieve suggestions, tickets, and user data, allowing you to analyze customer trends, automate responses, and integrate with other customer success platforms. By leveraging Pipedream's capabilities, you can create event-driven workflows that react to UserVoice events, synchronize data across multiple services, and construct a more responsive customer feedback loop.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
uservoice: {
type: "app",
app: "uservoice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.uservoice.$auth.subdomain}.uservoice.com/api/v2/admin/users/current`,
headers: {
Authorization: `Bearer ${this.uservoice.$auth.access_token}`,
},
})
},
})
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
langfuse: {
type: "app",
app: "langfuse",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.langfuse.$auth.region}.langfuse.com/api/public/observations`,
auth: {
username: `${this.langfuse.$auth.public_key}`,
password: `${this.langfuse.$auth.secret_key}`,
},
})
},
})