Improve sales, customer success and marketing processes with a single automation tool for communicating in all the channels and gathering all the data about your visitors.
Go to siteThe User.com API offers a robust platform for automating personalized customer interactions and streamlining user engagement strategies. By employing this API on Pipedream, you can create intricate workflows that trigger actions based on user behavior, synchronize data across various platforms, and engage users with targeted communication. Whether you're aiming to automate marketing campaigns, optimize customer support, or create a dynamic user experience, the User.com API provides the tools to construct a tailored approach.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
user_com: {
type: "app",
app: "user_com",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.user_com.$auth.subdomain}.user.com/api/public/users/`,
headers: {
"Authorization": `Token ${this.user_com.$auth.api_key}`,
"Accept": `*/*; version=2`,
},
})
},
})
User Onboarding Automation: Automate the onboarding process by triggering tailored welcome emails through the User.com API when a new user signs up. Follow up with a series of educational emails or in-app messages, scheduled based on user actions, to enhance their understanding of your product.
Customer Support Ticket Routing: Integrate User.com with a ticketing system like Zendesk on Pipedream. When a user submits a support request via User.com, automatically create a ticket in Zendesk and tag it based on the user's profile and past interactions, ensuring that the ticket is handled by the most appropriate support team.
Real-Time User Segmentation and Outreach: Use the User.com API to segment users in real-time based on their in-app behavior. Connect with an email marketing service like Mailchimp on Pipedream to send targeted campaigns to those segments, such as special offers to users who viewed a product but did not make a purchase.
User.com uses API keys for authentication. When you connect your User.com account, Pipedream securely stores the keys so you can easily authenticate to User.com APIs in both code and no-code steps.
To retrieve your API key,
Your subdomain is 1234
if your User.com App URL is https://1234.user.com/