Integrate the User.com API with the ServiceNow API

Setup the User.com API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate User.com and ServiceNow remarkably fast. Free for developers.

Popular User.com and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of User.com#

The User.com API offers a robust platform for automating personalized customer interactions and streamlining user engagement strategies. By employing this API on Pipedream, you can create intricate workflows that trigger actions based on user behavior, synchronize data across various platforms, and engage users with targeted communication. Whether you're aiming to automate marketing campaigns, optimize customer support, or create a dynamic user experience, the User.com API provides the tools to construct a tailored approach.

Connect User.com#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    user_com: {
      type: "app",
      app: "user_com",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.user_com.$auth.subdomain}.user.com/api/public/users/`,
      headers: {
        "Authorization": `Token ${this.user_com.$auth.api_key}`,
        "Accept": `*/*; version=2`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})