with Uplisting and Freshdesk?
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Uplisting API allows property managers and hosts to automate and integrate their listing and booking management across various platforms. With this API on Pipedream, you can streamline operations like syncing bookings, updating listings, and managing guests' stays. Uplisting on Pipedream provides a canvas for building workflows that connect with other apps for a cohesive property management system, simplifying tasks such as communication, scheduling, and analytics.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
uplisting: {
type: "app",
app: "uplisting",
}
},
async run({steps, $}) {
const base64_encoded_api_key = Buffer.from(this.uplisting.$auth.api_key).toString('base64');
return await axios($, {
url: `https://connect.uplisting.io/users/me`,
headers: {
"Content-Type": `application/json`,
"Authorization": `Basic ${base64_encoded_api_key}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})