Unthread

AI-Powered Ticketing in Slack. Unthread automatically tracks conversations as tickets and uses AI to prioritize, assign, and resolve instantly.

Integrate the Unthread API with the ServiceNow API

Setup the Unthread API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Unthread and ServiceNow remarkably fast. Free for developers.

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Create Conversation with the Unthread API

Create a new Conversation. See the documentation

 
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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

 
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Create Customer with the Unthread API

Create a new Customer. See the documentation

 
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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

 
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Delete Customer with the Unthread API

Delete a Customer. See the documentation

 
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Connect Unthread

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    unthread: {
      type: "app",
      app: "unthread",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://api.unthread.io/api/users/list`,
      headers: {
        "X-Api-Key": `${this.unthread.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo