What do you want to automate

with Unleashed Software and Zendesk?

Prompt, edit and deploy AI agents that connect to Unleashed Software, Zendesk and 2,900+ other apps in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Create Purchase Order with Unleashed Software API on Locale Updated from Zendesk API
Zendesk + Unleashed Software
 
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Create Purchase Order with Unleashed Software API on New Ticket (Instant) from Zendesk API
Zendesk + Unleashed Software
 
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Create Purchase Order with Unleashed Software API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Unleashed Software
 
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Create Purchase Order with Unleashed Software API on New Ticket Comment Added (Instant) from Zendesk API
Zendesk + Unleashed Software
 
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Create Purchase Order with Unleashed Software API on Ticket Closed (Instant) from Zendesk API
Zendesk + Unleashed Software
 
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Locale Updated from the Zendesk API

Emit new event when a locale has been updated

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Ticket Comment Added (Instant) from the Zendesk API

Emit new event when a ticket comment has been added

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Purchase Order with the Unleashed Software API

Create a purchase order. See the documentation

 
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Add Ticket Tags with the Zendesk API

Add tags to a ticket (appends to existing tags). See the documentation

 
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Create Sales Order with the Unleashed Software API

Creates a new sales order. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation

 
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Create Stock Adjustment with the Unleashed Software API

Create a stock adjustment. See the documentation

 
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Integrate the Unleashed Software API with the Zendesk API
Setup the Unleashed Software API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Unleashed Software and Zendesk remarkably fast. Free for developers.

Connect Unleashed Software

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import { axios } from "@pipedream/platform";
import crypto from "crypto";

export default defineComponent({
  props: {
    unleashed_software: {
      type: "app",
      app: "unleashed_software",
    }
  },
  async run({ steps, $ }) {
    const baseUrl = "https://api.unleashedsoftware.com";
    const resource = "Accounts";
    // The queryString is used in calculating signature, add your query string parameters 
    // e.g. for the Customers resource customerCode=FRANCK&includeObsolete=true
    // or just pass an empty string
    const queryString =  "";
    const uri = `${baseUrl}/${resource}${queryString ? `?${queryString}` : ""}`

    // Generate HMAC-SHA256 signature
    const signature = crypto
      .createHmac("sha256", this.unleashed_software.$auth.api_key)
      .update(queryString)
      .digest("base64")

    // Make the request
    return await axios($, {
      method: "GET",
      url: uri,
      headers: {
        "api-auth-id": this.unleashed_software.$auth.api_id,
        "api-auth-signature": signature,
        "Accept": "application/json",
        "Content-Type": "application/json; charset=utf-8",
      },
    });
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo