Twist
Clear & Organized Team Communication
Integrate the Twist API with the Zendesk API
Setup the Twist API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Twist and Zendesk remarkably fast. Free for developers.
Popular Twist and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Twist#
Twist is a communication app designed for team collaboration, with a focus on organized, threaded conversations. Using the Twist API on Pipedream, you can automate workflows to enhance productivity, streamline communication, and integrate with other tools. From automating notifications to syncing tasks across platforms, the API unlocks valuable use cases for teams needing to stay in sync without the noise of email or less structured chat apps.
Connect Twist#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
twist: {
type: "app",
app: "twist",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.twist.com/api/v3/users/get_session_user`,
headers: {
Authorization: `Bearer ${this.twist.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})