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New Ticket Label Added Event from Trengo API

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New Ticket Label Added Event from the Trengo API

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Getting Started#

Trigger a workflow on New Ticket Label Added Event with Trengo API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Configure the New Ticket Label Added Event trigger
1. Connect your Trengo account
Add steps to connect to 2,400+ APIs using code and no-code building blocks
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Integrations#

Add A Worksheet Tablerow with Microsoft Excel API on New Ticket Label Added Event from Trengo API

Trengo + Microsoft Excel

Send Message with Discord Webhook API on New Ticket Label Added Event from Trengo API

Trengo + Discord Webhook

Get Film with SWAPI - Star Wars API on New Ticket Label Added Event from Trengo API

Trengo + SWAPI - Star Wars

Create Multiple Records with Airtable API on New Ticket Label Added Event from Trengo API

Trengo + Airtable (API Key)

Send any HTTP Request with HTTP / Webhook API on New Ticket Label Added Event from Trengo API

Trengo + HTTP / Webhook

Details#

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

New Ticket Label Added Event on Trengo

Description:Emit new events when a ticket label added. [See the docs here](https://developers.trengo.com/docs/webhooks)

Version:0.0.1

Key:trengo-ticket-label-added

Code#

import common from "../common/common.mjs";

export default {
  key: "trengo-ticket-label-added",
  name: "New Ticket Label Added Event",
  description: "Emit new events when a ticket label added. [See the docs here](https://developers.trengo.com/docs/webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getMeta(event) {
      return {
        id: event?.body?.label_id ?
          parseInt(event?.body?.label_id) :
          Date.now(),
        ts: Date.now(),
        summary: `New ticket label added event: ${event?.body?.label_name}`,
      };
    },
    getEvent() {
      return  "TICKET_LABEL_ADDED";
    },
  },
};

Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Trengo	`app`	`app`	This component uses the Trengo app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.

Authentication#

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo#

Customer service software

More Ways to Use Trengo#

Triggers#

New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

Actions#

Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

Send A Message with the Trengo API

This action can be used to easily send a message or an email without having to think about contacts or tickets, See the docs

Send A Team Chat Message with the Trengo API

Send a message as a bot in the Team Chat, See the docs

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