Trengo

Customer service software

Integrate the Trengo API with the Airtable (OAuth) API

Setup the Trengo API trigger to run a workflow which integrates with the Airtable (OAuth) API. Pipedream's integration platform allows you to integrate Trengo and Airtable (OAuth) remarkably fast. Free for developers.

Create Comment with Airtable API on New Inbound Message Event from Trengo API
Trengo + Airtable (OAuth)
 
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Create Comment with Airtable API on New Internal Note Event from Trengo API
Trengo + Airtable (OAuth)
 
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Create Comment with Airtable API on New Outbound Message Event from Trengo API
Trengo + Airtable (OAuth)
 
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Create Comment with Airtable API on New Phone Call Ended Event from Trengo API
Trengo + Airtable (OAuth)
 
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Create Comment with Airtable API on New Phone Call Missed Event from Trengo API
Trengo + Airtable (OAuth)
 
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New Inbound Message Event from the Trengo API

Emit new events when an inbound message received. See the docs here

 
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New Internal Note Event from the Trengo API

Emit new events when a internal note added. See the docs here

 
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New Outbound Message Event from the Trengo API

Emit new events when an outbound message sent. See the docs here

 
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New Phone Call Ended Event from the Trengo API

Emit new events when an phone call ended. See the docs here

 
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New Phone Call Missed Event from the Trengo API

Emit new events when an phone call missed. See the docs here

 
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Create Contact with the Trengo API

Creates a contact. If a contact with given identifier already exists, returns it. See the docs

 
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Create Comment with the Airtable (OAuth) API

Create a new comment on a record. See the documentation

 
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Find Contacts with the Trengo API

Finds contacts with the given term. See the docs

 
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Create Field with the Airtable (OAuth) API

Create a new field in a table. See the documentation

 
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Log A Voice Call with the Trengo API

Logs a phone call from external VOIP applications, See the docs

 
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Overview of Trengo

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

  • Improve customer service by leveraging automation for fast and personalized
    responses
  • Increase efficiency by optimizing operational workflows
  • Gather insights from customer conversations to improve customer service
  • Automate conversations like welcome messages and error notifications
  • Filter and manage incoming conversations to make sure the right person
    provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Connect Trengo

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    trengo: {
      type: "app",
      app: "trengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.trengo.eu/api/v2/users`,
      headers: {
        Authorization: `Bearer ${this.trengo.$auth.access_token}`,
      },
    })
  },
})

Overview of Airtable (OAuth)

Using the Airtable API, you can build applications that can:

  • Create and manage databases
  • Add, update, and delete records
  • Search for records
  • Sort and filter records
  • Display records in a variety of ways
  • Import and export data

Connect Airtable (OAuth)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    airtable_oauth: {
      type: "app",
      app: "airtable_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.airtable.com/v0/meta/whoami`,
      headers: {
        Authorization: `Bearer ${this.airtable_oauth.$auth.oauth_access_token}`,
      },
    })
  },
})