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Trengo ACTION

Get Email Message Content

Retrieve the full email content for a specific ticket message. Use this when email_message.collapsed is true in the List Messages response. See the documentation
  • Action
  • Read only
  • API key
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Trengo account once, then configure and run Get Email Message Content from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "trengo-get-email-message-content",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    trengo: { authProvisionId: "apn_xxxxxxx" },
    ticketId: 10,
    messageId: 10,
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Get Email Message Content inputs
Property Type Description
ticketId Ticket ID integer
Select a ticket or provide an ID
Required Dynamic
messageId Message ID (Comment ID) integer
The ID of the email message. This is typically the id or comment_id field from the message object returned by the 'List Messages' action.
Required

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
trengo-get-email-message-content
Version
0.0.4
App
Trengo
Authentication
API key
Read-only
Yes
Destructive
No
Open world
Yes