with Totango and PhoneBurner?
The Totango API taps into the realm of customer success, offering intricate data on customer interactions and health scores. This API is a gateway for syncing customer data, tracking events, and constructing a responsive and personalized customer journey. Utilize Pipedream's capabilities to connect Totango to a myriad of other apps, creating automated workflows that enhance customer insights, trigger actions based on customer status, and streamline communication across platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
totango: {
type: "app",
app: "totango",
}
},
async run({steps, $}) {
const data = {
"query": `{"terms":[],"count":1000,"offset":0,"fields":[],"scope":"all"}`,
}
return await axios($, {
method: "post",
url: `https://api.totango.com/api/v1/search/users`,
headers: {
"app-token": `${this.totango.$auth.api_key}`,
},
data,
})
},
})
The PhoneBurner API provides programmatic access to call center functionality, allowing you to manage contacts, handle dial sessions, and interact with call logs. With Pipedream, you can automate workflows that respond to events in PhoneBurner or orchestrate PhoneBurner actions based on triggers from other apps. This melds the power of cloud telephony with broad integration possibilities, unlocking productivity gains and streamlined operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
phoneburner: {
type: "app",
app: "phoneburner",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.phoneburner.com/rest/1/members/`,
headers: {
Authorization: `Bearer ${this.phoneburner.$auth.oauth_access_token}`,
},
})
},
})