Totango

Customer Success Software

Integrate the Totango API with the Data Stores API

Setup the Totango API trigger to run a workflow which integrates with the Data Stores API. Pipedream's integration platform allows you to integrate Totango and Data Stores remarkably fast. Free for developers.

Add or update a single record with Data Stores API on New Account from Totango API
Totango + Data Stores
 
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Add or update a single record with Data Stores API on New Task Created from Totango API
Totango + Data Stores
 
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Add or update a single record with Data Stores API on New User from Totango API
Totango + Data Stores
 
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Add or update multiple records with Data Stores API on New Account from Totango API
Totango + Data Stores
 
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Add or update multiple records with Data Stores API on New Task Created from Totango API
Totango + Data Stores
 
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New Account from the Totango API

Emit new event for each created account. See the docs

 
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New Task Created from the Totango API

Emit new event for each created task. See the docs

 
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New User from the Totango API

Emit new event for each created user. See the docs

 
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Add or update a single record with the Data Stores API

Add or update a single record in your Pipedream Data Store.

 
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Add or update multiple records with the Data Stores API

Add or update multiple records to your Pipedream Data Store.

 
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Append to record with the Data Stores API

Append to a record in your data store Pipedream Data Store. If the record does not exist, a new record will be created in an array format.

 
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Check for existence of key with the Data Stores API

Check if a key exists in your Pipedream Data Store or create one if it doesn't exist.

 
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Delete a single record with the Data Stores API

Delete a single record in your Pipedream Data Store.

 
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Overview of Totango

Totango is a powerful Customer Success platform that enables businesses to
create amazing customer experiences. The Totango API is a powerful way to
manage customers, automate processes, and gain insights about customer
behavior. With the Totango API, you can build applications and integrations
that do the following:

  • Retrieve customer data such as activity, usage, and attributes
  • Create segments of customers based on activity, usage, and attributes
  • Automate processes such as notifications, actions, and CRM sync
  • Pull customer insights such as customer health scores and customer analytics
  • Integrate with other systems such as Salesforce, Zendesk, and Slack

Using the Totango API, you can build applications and services that enable
businesses to gain a deeper understanding of their customers and provide them
with better customer experiences. Here are some examples of what you can build
using the Totango API:

  • Usage and billing analytics applications that track customer usage and
    provide insights into customer payment history
  • Automated notifications and follow up services that keep customers informed
    about their orders and support inquiries
  • Internal applications that connect customer data across different systems for
    better analysis
  • Customer health companions that track customer health metrics and recommend
    personalized plans for boosting customer engagement
  • Third-party integrations that connect to customer-facing components such as
    mobile apps and websites

Connect Totango

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    totango: {
      type: "app",
      app: "totango",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{"terms":[],"count":1000,"offset":0,"fields":[],"scope":"all"}`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.totango.com/api/v1/search/users`,
      headers: {
        "app-token": `${this.totango.$auth.api_key}`,
      },
      data,
    })
  },
})

Overview of Data Stores

With the Data Stores API, you can build applications that:

  • Store data for later retrieval
  • Retrieve data from a store
  • Update data in a store
  • Delete data from a store

Connect Data Stores

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export default defineComponent({
  props: {
    myDataStore: {
      type: "data_store",
    },
  },
  async run({ steps, $ }) {
    await this.myDataStore.set("key_here","Any serializable JSON as the value")
    return await this.myDataStore.get("key_here")
  },
})