Integrate the Telnyx API with the Zendesk API

Setup the Telnyx API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Telnyx and Zendesk remarkably fast. Free for developers.

Start for free — no credit card required

Watch a demo

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Popular Ways to Connect Telnyx with Zendesk#

Create Ticket with Zendesk API on New Call Received from Telnyx API

Telnyx + Zendesk

Try it

Create Ticket with Zendesk API on New Phone Number from Telnyx API

Telnyx + Zendesk

Try it

Delete Ticket with Zendesk API on New Call Received from Telnyx API

Telnyx + Zendesk

Try it

Delete Ticket with Zendesk API on New Phone Number from Telnyx API

Telnyx + Zendesk

Try it

Dial Number with Telnyx API on New Ticket (Instant) from Zendesk API

Zendesk + Telnyx

Try it

Popular Telnyx and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Call Received from the Telnyx API

Emit new event on an incoming call to a Call Control Application. See the documentation

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

New Phone Number from the Telnyx API

Emit new event when a new phone number is added See the documentation

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Popular Telnyx and Zendesk Actions#

Dial Number with the Telnyx API

Dial a number or SIP URI from a given Call Control App. See the documentation

Try it

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Get Messaging Profiles with the Telnyx API

Get a list of messaging profiles. See the documentation

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Get Phone Numbers with the Telnyx API

Get a list of phone numbers. See the documentation

Try it

Overview of Telnyx#

The Telnyx API offers a suite of telecommunication features enabling developers to manage voice, SMS, and other real-time communications. With Telnyx, you can programmatically send and receive text messages, handle voice calls, and control other telephony services using their robust API. Leveraging Pipedream's capabilities, this API can be hooked into workflows to automate complex tasks, react to incoming messages or calls, and integrate with countless other services for analytics, customer support, and more.

Connect Telnyx#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    telnyx: {
      type: "app",
      app: "telnyx",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.telnyx.com/v2/available_phone_numbers`,
      headers: {
        Authorization: `Bearer ${this.telnyx.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Start for free — no credit card required

Watch a demo