Telnyx
Connectivity Made Simple
Integrate the Telnyx API with the Zendesk API
Setup the Telnyx API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Telnyx and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect Telnyx with Zendesk#
Popular Telnyx and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Telnyx#
The Telnyx API offers a suite of telecommunication features enabling developers to manage voice, SMS, and other real-time communications. With Telnyx, you can programmatically send and receive text messages, handle voice calls, and control other telephony services using their robust API. Leveraging Pipedream's capabilities, this API can be hooked into workflows to automate complex tasks, react to incoming messages or calls, and integrate with countless other services for analytics, customer support, and more.
Connect Telnyx#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
telnyx: {
type: "app",
app: "telnyx",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.telnyx.com/v2/available_phone_numbers`,
headers: {
Authorization: `Bearer ${this.telnyx.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})