Integrate the Telegram Bot API with the Gorgias API

Setup the Telegram Bot API trigger to run a workflow which integrates with the Gorgias API. Pipedream's integration platform allows you to integrate Telegram Bot and Gorgias remarkably fast. Free for developers.

Popular Ways to Connect Telegram Bot with Gorgias#

Create Chat Invite Link with Telegram Bot API on New Ticket from Gorgias API

Gorgias + Telegram Bot

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Create Chat Invite Link with Telegram Bot API on New Ticket Message from Gorgias API

Gorgias + Telegram Bot

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Create Chat Invite Link with Telegram Bot API on New Updated Ticket from Gorgias API

Gorgias + Telegram Bot

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Create Customer with Gorgias API on New Bot Command Received (Instant) from Telegram Bot API

Telegram Bot + Gorgias

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Create Customer with Gorgias API on New Channel Updates (Instant) from Telegram Bot API

Telegram Bot + Gorgias

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Popular Telegram Bot and Gorgias Triggers#

New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

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New Updated Ticket from the Gorgias API

Emit new event when a ticket is updated. See the documentation

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New Bot Command Received (Instant) from the Telegram Bot API

Emit new event each time a Telegram Bot command is received.

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New Channel Updates (Instant) from the Telegram Bot API

Emit new event each time a channel post is created or updated.

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Popular Telegram Bot and Gorgias Actions#

Create Chat Invite Link with the Telegram Bot API

Create an additional invite link for a chat, See the docs for more information

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Create Customer with the Gorgias API

Create a new customer. See the docs

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Delete a Message with the Telegram Bot API

Deletes a message. See the docs for more information

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Create Ticket with the Gorgias API

Create a new ticket. See the docs

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Edit a Media Message with the Telegram Bot API

Edits photo or video messages. See the docs for more information

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Overview of Telegram Bot#

The Telegram Bot API allows you to build bots that can interact with users on the Telegram platform. Using Pipedream, you can automate messaging, handle commands, and trigger actions based on conversations or alerts. Pipedream's serverless execution model enables you to create complex workflows involving Telegram messages without managing any infrastructure. With Pipedream's integration, you can process inbound messages, send outbound notifications, and connect the Telegram Bot API with numerous other services to create powerful automation solutions.

Connect Telegram Bot#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    telegram_bot_api: {
      type: "app",
      app: "telegram_bot_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.telegram.org/bot${this.telegram_bot_api.$auth.token}/getMe`,
    })
  },
})

Overview of Gorgias#

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})