Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

Integrate the Teamwork Desk API with the Data Stores API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the Data Stores API. Pipedream's integration platform allows you to integrate Teamwork Desk and Data Stores remarkably fast. Free for developers.

Add or update a single record with Data Stores API on New Customer Created from Teamwork Desk API
Teamwork Desk + Data Stores
 
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Add or update a single record with Data Stores API on New Customer Reply from Teamwork Desk API
Teamwork Desk + Data Stores
 
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Add or update a single record with Data Stores API on New Ticket Created from Teamwork Desk API
Teamwork Desk + Data Stores
 
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Add or update multiple records with Data Stores API on New Customer Created from Teamwork Desk API
Teamwork Desk + Data Stores
 
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Add or update multiple records with Data Stores API on New Customer Reply from Teamwork Desk API
Teamwork Desk + Data Stores
 
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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

 
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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
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Add or update a single record with the Data Stores API

Add or update a single record in your Pipedream Data Store.

 
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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
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Add or update multiple records with the Data Stores API

Add or update multiple records to your Pipedream Data Store.

 
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Append to record with the Data Stores API

Append to a record in your data store Pipedream Data Store. If the record does not exist, a new record will be created in an array format.

 
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Overview of Teamwork Desk

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Data Stores

Data Stores are a key-value store that allow you to persist state and share data across workflows. You can perform CRUD operations, enabling dynamic data management within your serverless architecture. Use it to save results from API calls, user inputs, or interim data; then read, update, or enrich this data in subsequent steps or workflows. Data Stores simplify stateful logic and cross-workflow communication, making them ideal for tracking process statuses, aggregating metrics, or serving as a simple configuration store.

Connect Data Stores

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export default defineComponent({
  props: {
    myDataStore: {
      type: "data_store",
    },
  },
  async run({ steps, $ }) {
    await this.myDataStore.set("key_here","Any serializable JSON as the value")
    return await this.myDataStore.get("key_here")
  },
})