Ticketing system designed to easily manage customer queries, saving you time and money.
Add or update a single record in your Pipedream Data Store.
Add or update multiple records to your Pipedream Data Store.
Append to a record in your data store Pipedream Data Store. If the record does not exist, a new record will be created in an array format.
The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
teamwork_desk: {
type: "app",
app: "teamwork_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.teamwork_desk.$auth.domain}/me.json`,
headers: {
Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
Data Stores are a key-value store that allow you to persist state and share data across workflows. You can perform CRUD operations, enabling dynamic data management within your serverless architecture. Use it to save results from API calls, user inputs, or interim data; then read, update, or enrich this data in subsequent steps or workflows. Data Stores simplify stateful logic and cross-workflow communication, making them ideal for tracking process statuses, aggregating metrics, or serving as a simple configuration store.
export default defineComponent({
props: {
myDataStore: {
type: "data_store",
},
},
async run({ steps, $ }) {
await this.myDataStore.set("key_here","Any serializable JSON as the value")
return await this.myDataStore.get("key_here")
},
})