with tawk.to and Plivo?
Emit new event when a chat ends, usually after 90-150 seconds of inactivity
Emit new event when the first message in a chat is sent by a visitor or agent.
Emit new event when a new SMS is received. See the docs
The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
tawk_to: {
type: "app",
app: "tawk_to",
}
},
async run({steps, $}) {
const data = {
"type": `business`,
}
return await axios($, {
method: "post",
url: `https://api.tawk.to/v1/property.list`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.tawk_to.$auth.api_key}`,
password: `f`,
},
data,
})
},
})
The Plivo API taps into the power of cloud communication, allowing you to programmatically send SMS messages, make voice calls, and manage user verifications among other telephony functions. With Pipedream's serverless platform, you can easily integrate Plivo into workflows that automate these communication tasks, react to incoming messages or calls, and connect with numerous other apps for comprehensive automation solutions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plivo: {
type: "app",
app: "plivo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.plivo.com/v1/Account/${this.plivo.$auth.auth_id}/Message/`,
auth: {
username: `${this.plivo.$auth.auth_id}`,
password: `${this.plivo.$auth.auth_token}`,
},
})
},
})