Integrate the Syncro API with the ServiceNow API

Setup the Syncro API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Syncro and ServiceNow remarkably fast. Free for developers.

Popular Syncro and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Syncro#

Syncro is an API that empowers users to streamline their customer support and feedback management by automating interactions and integrating with various systems. By leveraging Syncro with Pipedream, you can automate tasks such as syncing customer feedback to a CRM, triggering alerts based on feedback scores, or creating support tickets from customer responses. Pipedream’s serverless platform facilitates the creation of these automated workflows without the need for complex infrastructure, making it straightforward to connect Syncro with other apps and services to enhance your customer support operations.

Connect Syncro#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    syncro: {
      type: "app",
      app: "syncro",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.syncro.$auth.subdomain}.syncromsp.com/api/v1/me`,
      headers: {
        "Content-Type": `application/json`,
        "Authorization": `${this.syncro.$auth.api_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})