with Syncro and ServiceNow?
Syncro is an API that empowers users to streamline their customer support and feedback management by automating interactions and integrating with various systems. By leveraging Syncro with Pipedream, you can automate tasks such as syncing customer feedback to a CRM, triggering alerts based on feedback scores, or creating support tickets from customer responses. Pipedream’s serverless platform facilitates the creation of these automated workflows without the need for complex infrastructure, making it straightforward to connect Syncro with other apps and services to enhance your customer support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
syncro: {
type: "app",
app: "syncro",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.syncro.$auth.subdomain}.syncromsp.com/api/v1/me`,
headers: {
"Content-Type": `application/json`,
"Authorization": `${this.syncro.$auth.api_token}`,
},
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})