with Sympla and Freshdesk?
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Sympla API allows for the seamless integration of event management capabilities into various applications or services. With this API, you can automate tasks like attendee registration, event creation, ticket sales tracking, and participant communication. It's particularly useful for event organizers looking to streamline operations and enhance the attendee experience through automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sympla: {
type: "app",
app: "sympla",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.sympla.com.br/public/v3/events`,
headers: {
"s_token": `${this.sympla.$auth.token}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})