Survicate
Survicate is a powerful survey, NPS and feedback management tool that helps businesses capture more customer feedback.
Integrate the Survicate API with the Zendesk API
Setup the Survicate API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Survicate and Zendesk remarkably fast. Free for developers.
Popular Survicate and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Survicate#
The Survicate API empowers you to seamlessly integrate survey data into your systems, automate actions based on feedback, and sync responses across your tech stack. With Pipedream, you can create serverless workflows that leverage this API to respond in real-time to survey submissions, aggregate data for analysis, or trigger personalized marketing campaigns. Pipedream's no-code platform simplifies the process of connecting Survicate with other apps like Slack, Google Sheets, or CRMs such as Salesforce, to streamline data flows and enhance customer insights.
Connect Survicate#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
survicate: {
type: "app",
app: "survicate",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://data-api.survicate.com/v1/surveys`,
headers: {
"Authorization": `Basic ${this.survicate.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})