Integrate the SurveyMethods API with the Zendesk API

Setup the SurveyMethods API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SurveyMethods and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect SurveyMethods with Zendesk#

Add Contact To Email List with SurveyMethods API on New Ticket (Instant) from Zendesk API

Zendesk + SurveyMethods

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Add Contact To Email List with SurveyMethods API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + SurveyMethods

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Add Contact To Email List with SurveyMethods API on Ticket Closed (Instant) from Zendesk API

Zendesk + SurveyMethods

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Add Contact To Email List with SurveyMethods API on Ticket Pended (Instant) from Zendesk API

Zendesk + SurveyMethods

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Add Contact To Email List with SurveyMethods API on Ticket Solved (Instant) from Zendesk API

Zendesk + SurveyMethods

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Popular SurveyMethods and Zendesk Triggers#

New Response from the SurveyMethods API

Emit new event for each response.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Survey Created from the SurveyMethods API

Emit new event on a survey is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular SurveyMethods and Zendesk Actions#

Add Contact To Email List with the SurveyMethods API

Creates a email list. See docs here in 8.2

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Email List with the SurveyMethods API

Creates a email list. See docs here in 8.2

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of SurveyMethods#

The SurveyMethods API allows users to automate the management and analysis of surveys and the corresponding data. With the Pipedream integration, you can trigger workflows based on survey events, sync survey results with other databases or apps, and manage survey distribution programmatically. This serves to streamline the survey process from distribution to data actioning, all in real-time and without the need for manual intervention.

Connect SurveyMethods#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    surveymethods: {
      type: "app",
      app: "surveymethods",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.surveymethods.com/v1/${this.surveymethods.$auth.login_id}/${this.surveymethods.$auth.api_key}/users/details`,
      headers: {
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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