Integrate the SugarCRM API with the ServiceNow API

Setup the SugarCRM API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate SugarCRM and ServiceNow remarkably fast. Free for developers.

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Popular SugarCRM and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of SugarCRM#

The SugarCRM API unlocks the potential to streamline customer relationship management by automating interactions and data flow between SugarCRM and other platforms. With Pipedream, you can harness this API to create serverless workflows that react to CRM events, synchronize data, or trigger actions based on predefined conditions. Pipedream's no-code platform simplifies connecting SugarCRM to hundreds of other apps, enabling non-technical users to build complex integrations with ease.

Connect SugarCRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sugarcrm_: {
      type: "app",
      app: "sugarcrm_",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.sugarcrm_.$auth.domain}/rest/v11_20/me`,
      headers: {
        Authorization: `Bearer ${this.sugarcrm_.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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