Integrate the Starshipit API with the Zendesk API

Setup the Starshipit API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Starshipit and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Starshipit with Zendesk#

Create Order with Starshipit API on New Ticket (Instant) from Zendesk API

Zendesk + Starshipit

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Create Order with Starshipit API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Starshipit

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Create Order with Starshipit API on Ticket Closed (Instant) from Zendesk API

Zendesk + Starshipit

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Create Order with Starshipit API on Ticket Pending (Instant) from Zendesk API

Zendesk + Starshipit

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Create Order with Starshipit API on Ticket Solved (Instant) from Zendesk API

Zendesk + Starshipit

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Popular Starshipit and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Starshipit and Zendesk Actions#

Create Order with the Starshipit API

Create an outbound order in Starshipit. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Tracking Details with the Starshipit API

Retrieve tracking details using a tracking number or order number. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Print Shipping Label with the Starshipit API

Print a shipping label for a specific order. See the documentation

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Overview of Starshipit#

The Starshipit API is a tool for optimizing and automating shipping and fulfillment processes. By integrating it with Pipedream, you can create powerful serverless workflows that connect Starshipit with other apps and services to streamline e-commerce operations, reduce manual entry, and improve customer experiences. From automating order dispatch to synchronizing tracking information across platforms, the possibilities are vast.

Connect Starshipit#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    starshipit: {
      type: "app",
      app: "starshipit",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.starshipit.com/api/orders/unshipped`,
      headers: {
        "Content-Type": `application/json`,
        "StarShipIT-Api-Key": `${this.starshipit.$auth.api_key}`,
        "Ocp-Apim-Subscription-Key": `${this.starshipit.$auth.subscription_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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