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OpenAI (ChatGPT) icon SolarWinds Service Desk icon

MULTI-APP TOOLKIT

Build with OpenAI (ChatGPT) + SolarWinds Service Desk

Connect a user's OpenAI (ChatGPT) and SolarWinds Service Desk accounts and expose tools for both apps directly in your product or your agent.
  • Multi-app
  • One MCP session
  • 46 actions
  • 4 triggers
  • Managed auth

MCP

One MCP session, both toolsets

One session gives your product or agent every OpenAI (ChatGPT) and SolarWinds Service Desk tool at once — connect once, list tools, and call them like any single-app session.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "openai,solarwinds_service_desk",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// One list, both toolsets: OpenAI (ChatGPT) and SolarWinds Service Desk tools arrive
// together, each keyed by its own app's slug.

// e.g. run Chat:
const result = await mcp.callTool({
  name: "openai-chat",
  arguments: {
    modelId: "Model",
    userMessage: "User Message",
  },
})

ARCHITECTURE

One user, two connected accounts

Your user connects each account once, under whatever ID they already have in your product. The two stay independent — either can be revoked on its own — and your code reaches both through that one user.

Your product

external_user_id

{external_user_id}

Pipedream Connect

Managed identity

Auth · tools · routing

OpenAI (ChatGPT)

Connected account

SolarWinds Service Desk

Connected account

TOOLS

OpenAI (ChatGPT) tools

The OpenAI (ChatGPT) tools this pairing puts in reach, each one running on your user's own connected account.

View all 50 OpenAI (ChatGPT) tools →

Actions top 8 of 46

Triggers

TOOLS

SolarWinds Service Desk tools

The SolarWinds Service Desk tools this pairing puts in reach, each one running on your user's own connected account.

View all 0 SolarWinds Service Desk tools →

Actions

No SolarWinds Service Desk actions are available yet.

Triggers

No SolarWinds Service Desk triggers are available yet.

x-pd-app-slug
openai,solarwinds_service_desk
Primary app
OpenAI (ChatGPT) (openai)
Second app
SolarWinds Service Desk (solarwinds_service_desk)
Authentication
API key + API key
Available actions
46
Available triggers
4