Integrate the Softr API with the Zendesk API

Setup the Softr API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Softr and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Softr with Zendesk#

Create User with Softr API on New Ticket (Instant) from Zendesk API

Zendesk + Softr

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Create User with Softr API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Softr

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Create User with Softr API on Ticket Closed (Instant) from Zendesk API

Zendesk + Softr

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Create User with Softr API on Ticket Pending (Instant) from Zendesk API

Zendesk + Softr

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Create User with Softr API on Ticket Solved (Instant) from Zendesk API

Zendesk + Softr

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Popular Softr and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Softr and Zendesk Actions#

Create User with the Softr API

Creates a new user within your Softr app. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete User with the Softr API

Removes an existing user from your Softr app. Be aware, this action is irreversible. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Generate Magic Link with the Softr API

Generate a Magic Link for the specified user in your Softr app. See the documentation

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Overview of Softr#

The Softr API unlocks the power to automate and integrate Softr-built web apps with a multitude of external services and internal workflows. With it, you can streamline data manipulation, sync content, or trigger actions based on specific events. Create, update, and fetch data from your Softr applications, and leverage this functionality to enhance user experience, improve operational efficiency, and reduce manual workloads. When used on Pipedream, the API can connect with other apps to create robust, serverless workflows that operate in real-time or on a scheduled basis.

Connect Softr#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    softr: {
      type: "app",
      app: "softr",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://studio-api.softr.io/v1/api/users`,
      headers: {
        "Softr-Api-Key": `${this.softr.$auth.api_key}`,
        "Softr-Domain": `${this.softr.$auth.domain}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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