Integrate the Slybroadcast API with the Zendesk API

Setup the Slybroadcast API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Slybroadcast and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Slybroadcast with Zendesk#

Start Campaign with Audio File with Slybroadcast API on New Ticket (Instant) from Zendesk API

Zendesk + Slybroadcast

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Start Campaign with Audio File with Slybroadcast API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Slybroadcast

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Start Campaign with Audio File with Slybroadcast API on Ticket Closed (Instant) from Zendesk API

Zendesk + Slybroadcast

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Start Campaign with Audio File with Slybroadcast API on Ticket Pending (Instant) from Zendesk API

Zendesk + Slybroadcast

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Start Campaign with Audio File with Slybroadcast API on Ticket Solved (Instant) from Zendesk API

Zendesk + Slybroadcast

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Popular Slybroadcast and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Slybroadcast and Zendesk Actions#

Start Campaign with Audio File with the Slybroadcast API

Start a new voicemail campaign using an audio file uploaded to your slybroadcast account. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Start Campaign With Audio URL with the Slybroadcast API

Launch a new voicemail campaign to an individual or a group using an audio file url. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Slybroadcast#

The Slybroadcast API lets you send voice messages directly to the voicemail boxes of your audience without ringing their phones. Integrating this API with Pipedream allows you to automate voice message campaigns, follow-ups, and notifications, by triggering voice messages based on events in other apps or through scheduled workflows.

Connect Slybroadcast#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slybroadcast: {
      type: "app",
      app: "slybroadcast",
    }
  },
  async run({steps, $}) {
    const data = {
      "c_uid": `${this.slybroadcast.$auth.email}`,
      "c_password": `${this.slybroadcast.$auth.password}`,
      "remain_message": `1`,
    }
    return await axios($, {
      method: "POST",
      url: `https://www.mobile-sphere.com/gateway/vmb.php`,
      headers: {
        "Content-Type": `application/x-www-form-urlencoded`,
        "Accept": `*/*`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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