SlickText
We make text message marketing and SMS marketing easy. Increase revenue and build customer loyalty with our SMS marketing software.
Integrate the SlickText API with the Zendesk API
Setup the SlickText API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SlickText and Zendesk remarkably fast. Free for developers.
Popular SlickText and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of SlickText#
SlickText provides a platform to harness the power of text messaging for marketing and communication purposes. With its API, you can automate the sending of SMS messages, manage contacts, and track message performance directly through Pipedream. Pipedream's serverless execution model and vast connectivity with other apps make it an ideal environment to build complex messaging workflows, enriching communications with data from CRMs, customer support platforms, and marketing tools.
Connect SlickText#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slicktext: {
type: "app",
app: "slicktext",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.slicktext.com/v1/account`,
auth: {
username: `${this.slicktext.$auth.public_api_key}`,
password: `${this.slicktext.$auth.private_api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})