Integrate the Slack API with the Teamwork Desk API

Setup the Slack API trigger to run a workflow which integrates with the Teamwork Desk API. Pipedream's integration platform allows you to integrate Slack and Teamwork Desk remarkably fast. Free for developers.

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Popular Ways to Connect Slack with Teamwork Desk#

Create Customer with Teamwork Desk API on New Message In Channels (Instant) from Slack API

Slack + Teamwork Desk

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Create Ticket with Teamwork Desk API on New Message In Channels (Instant) from Slack API

Slack + Teamwork Desk

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Reply To Ticket with Teamwork Desk API on New Message In Channels (Instant) from Slack API

Slack + Teamwork Desk

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Update Customer with Teamwork Desk API on New Message In Channels (Instant) from Slack API

Slack + Teamwork Desk

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Update Ticket with Teamwork Desk API on New Message In Channels (Instant) from Slack API

Slack + Teamwork Desk

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Popular Slack and Teamwork Desk Triggers#

New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

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New Channel Created (Instant) from the Slack API

Emit new event when a new channel is created.

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Popular Slack and Teamwork Desk Actions#

Create Customer with the Teamwork Desk API

Create a new customer See the documentation

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Send Message with the Slack API

Send a message to a user, group, private channel or public channel. See the documentation

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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

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Build and Send a Block Kit Message with the Slack API

Configure custom blocks and send to a channel, group, or user. See the documentation.

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Reply to a Message Thread with the Slack API

Send a message as a threaded reply. See postMessage or scheduleMessage docs here

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Overview of Slack#

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

Automate posting updates to your team channels
Create a bot to answer common questions
Integrate with your existing tools and services
And much more!

Connect Slack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Teamwork Desk#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Community Posts#

Airtable Webhooks with Slack + Pipedream

We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.

Start for free — no credit card required

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