Integrate the Shortcut API with the ServiceNow API

Setup the Shortcut API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Shortcut and ServiceNow remarkably fast. Free for developers.

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Popular Shortcut and ServiceNow Actions#

Create Story with the Shortcut API

Creates a new story in your Shortcut account. See Create Story in Shortcut Rest API, V3 reference for endpoint documentation.

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Search Stories with the Shortcut API

Searches for stories in your Shortcut account.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Overview of Shortcut#

The Shortcut (formerly Clubhouse.io) API empowers teams to automate project management tasks, streamline workflows, and integrate with other tools seamlessly. Using the API through Pipedream, you can trigger actions based on project updates, synchronize data across platforms, and manipulate Shortcut resources like stories, epics, and sprints programmatically. This ability to interact with Shortcut entities opens up a plethora of automation possibilities, optimizing the development cycle and communication pathways.

Connect Shortcut#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shortcut: {
      type: "app",
      app: "shortcut",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.app.shortcut.com/api/v3/member`,
      headers: {
        "Shortcut-Token": `${this.shortcut.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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